F.A.Q

DO YOU SHOOT DESTINATION WEDDINGS ?

Absolutely ! We love to travel and discover new places. We take on contracts to many unique destinations. The prices are the same as any local wedding BUT travel and stay is chargeable extra. Certain conditions apply but that’s pretty much it. We love to travel. Don’t let distance cause you to hesitate one bit.

WHAT IS REQUIRED TO BOOK YOU FOR MY WEDDING?

50 % deposit along with your contract is required to book the date . This deposit makes sure that we book you in our calendar. The remaining balance is due 7 days prior to the wedding date. They are first-come, first-serve booked once we receive the contract and reservation fee.

WHAT IS ON THE DVD YOU GIVE ME?

You get all the high res digital files to be able to print them out. All images are the ones selected and edited at the Photographers’ discretion. We reserve the right to edit and release only those images deemed creditable as professional in quality and within our artistic standards. We typically deliver between 100-150 edited images per day along with the unedited ones that run in thousands. You also get a small web version to place on Facebook and other social media sites. Those images have the SOULMATE WEDDINGS logo so that our photos are protected from infringement.

HOW LONG DOES IT TAKE TO GET MY PHOTOS BACK?

We process orders on a timeline basis. The first weddings of the year will get their photos first. Generally you should allow a window period of 8-12 weeks for the photos to be retouched and placed on the DVD to be mailed to you. Our albums take approximately the same time to complete starting from the day you place an order for them. These albums are custom-designed by us and printed by, in our opinion the finest printing facilities and labs.

CAN I DECIDE TO ORDER AN ALBUM AFTER I GET MY PHOTOS?

Of course ! It’s never too late to decide to invest in an album. However the opposite can’t be done. If the album is already added in your contract, it cannot be removed after it’s signed up for.

DO WE GET A REVIEW SESSION WITH YOU TO DECIDE WHICH PHOTOS WE WANT ON THE DVD?

No. Given the fact that we give you ALL your wedding photos, there’s no need to pick and choose which you want! We simply send you your DVD when its ready.

IS SHIPPING OF MY PHOTOS AND ALBUMS INCLUDED IN YOUR PRICES?

No. Our packages are priced for our photography services only. The reason being that we cannot predict where our clients are going to be from. We wouldn’t want to charge you 1000 rupees for shipping if your wedding is a local one. It’s not fair right? For that reason, all shipping must be paid before we send it off to you.

WHAT’S THE DIFFERENCE BETWEEN YOU AND THE OTHER PHOTOGRAPHERS?

We are quality conscious, service oriented and our clientele is taken care of like a family. We are artists and our artwork speaks for us. Plus we are really nice !

DO YOU HAVE ANY LIMITS ON COVERAGE TIME AND THE NUMBER OF PHOTOS TAKEN ON THE WEDDING DAY?

Never any limit on the number of photos taken. Usually photographers stick to the 8 hour rule but we offer our packages with 12 hours of coverage given that there is a break of about 4 hours in between two ceremonies on that day, for example mehendi and sangeet or haldi and mehendi. If the ceremonies however continue into the wee hours of the next morning like it usually happens during Indian weddings and the vidayii, every extra hour after 8 pm is chargeable at the rate of rupees 6000 per hour. It’s only fair that we get paid for those extra hours instead of us charging you the fee for an entire following day because of a few extra hours. We are pretty much yours at the going rate whenever you need us throughout the day.

DO YOU TAKE WEDDING DAY FAMILY PORTRAITS AND STAGE SHOTS ON THE RECEPTION?

We concentrate on the candid moments of the wedding because that’s where our personal expertise lie. We do however provide traditional photographers to our clients upon request to cover the grip-n-grin stage shots and family portraits on the wedding and on the reception day.

CAN MY UNCLE TAKE PHOTOS ON THE WEDDING DAY? HE HAS A PROFESSIONAL CAMERA.

He sure can… as long as he stays out of our cross hairs and doesn’t accidentally photo-bomb your professional wedding day photographs because you don’t want your guests to spoil each and every frame of yours with them and their DSLRs popping in them. This is important for you as it is for us.

DO YOU OFFER VIDEOGRAPHY SERVICES?

DO YOU OFFER VIDEOGRAPHY SERVICES?We are a team of photographers who take a lot of pride in concentrating all our efforts in doing what we do best. We are honest in that sense by letting you know that we personally don’t undertake videography but we do have collaborations with reputed videographers who’s work we like and who we would be happy to recommend to you.

DO YOU PERSONALLY SHOOT THE WEDDINGS OR SEND YOUR INTERNS TO COVER THEM FOR YOU?

We are two primary shooters who take our love for the art rather too seriously. We will personally shoot your wedding and never send an intern to fill up for us. Both of us travel together to click. In case of an unlikely event of one of us falling ill or having any other emergency; the other will be accompanied by an assistant but one of us will always be present or we will let you know and return your deposit well in advance.

WHAT EQUIPMENT DO YOU USE?

Rest assured, we use the best of the photography equipments that are needed to cover a high end wedding.

IS THIS YOUR REAL JOB?

Yup.

I HEARD SHALINI IS A TRAINED INSTRUMENT RATED PILOT FROM CALIFORNIA. IS IT TRUE?

Yes. Shalini is a licensed pilot from California.

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